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Aquatic Center

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1. Do I need to be a resident of Grayslake to become an Aquatic Center Member?
2. Can I bring outside food into the Aquatic Center?
3. If I'm not going to be swimming, do I still need to pay to enter the Aquatic Center?
4. How old do you have to be to come to the facility by yourself?
5. Can I use my Aquatic Center Membership card from last season?
6. How do I obtain my Aquatic Center Membership cards after I purchase them?
7. If the Aquatic Center closes due to inclement weather, will I get my money back?
8. When is the Splash Park open?
9. How tall do you need to be to ride the water slides?
10. Can I use my spouse's Aquatic Center Membership?
11. Do I pay more for my Aquatic Center Membership if I am not a Grayslake resident?
12. Can I purchase Aquatic Center Memberships for grandparents or nannies if they do not live in my household?

Building Department

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1. How long does it take to get a building permit?
2. When do I need a building permit?
3. How do I apply for a building permit?
4. How much does a building permit cost?

Community

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1. Where are the Metra train stations located in Grayslake?
2. How do I register for the Metra PrePay Parking Program?
3. Can I park overnight at the Grayslake train stations?
4. Do the Metra stations have assigned parking spaces?
5. How much does it cost to park in the Metra parking lots?
6. How can I obtain more information about Grayslake's PrePay Parking Program for the Metra Stations?
7. What is Community Notification?

Economic Development

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1. Do I need a business license?
2. What other fees or licenses am I required to obtain in addition to a business license?
3. I operate a business out of my home, do I still need a business license and what rules apply for home occupations?
4. How do I apply for a business license?
5. How and when do I renew my current business license?
6. How do I obtain a Raffle License?
7. How do I obtain a Liquor License?

Management Services and Utility Billing

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1. When and where are the Village Board meetings held?
2. Where is Village Hall located?
3. What are the Village Hall hours?
4. I am a new resident, how do I set-up water/sewer service?
5. How do I pay my water bill?
6. How do I find out what my current balance is?
7. How often will I receive a bill?
8. When is my water bill payment due?
9. Can I make a water bill payment over the phone?
10. Can I pay my bill with a credit card?
11. My house is vacant but I still received a bill. Why?
12. How do you read my meter?
13. What is the unit of measurement used?
14. Why is my bill higher than normal?
15. I’m selling my house what should I do?

Police Department

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1. Where can I file an accident report?
2. How do I obtain a copy of an accident report?
3. How do I pay my parking ticket?
4. Where is the branch court located?
5. Where can I pick-up my car when it is towed?
6. How do I get my car released?
7. Can I obtain a handicap parking tag at the Grayslake Police Department?
8. Do I need a vehicle sticker if I live in Grayslake?
9. How can I get a background check?
10. I need to have my fingerprints taken. Can the Police Department do this for me?
11. How do I sign-up for a house watch / business watch?
12. What is the Curfew Law in Grayslake?

Public Works Department

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1. Who plows my streets?
2. What do I do if the snowplow damaged my mailbox?
3. Why is snow always left at the end of my driveway?
4. When is street sweeping done?
5. Who do I call regarding questions about roadwork?
6. Who do I call about a dead tree on the parkway?
7. How do I get a street sign fixed or replaced?
8. How do I get a street light fixed or replaced?
9. Where do I report a pothole for repair?
10. Where do I report a manhole cover is loose or missing?
11. Where do I report a water main break?
12. Where do I report concerns regarding road construction?
13. What are the Village's salting and deicing practices?
14. The storm is sewer is blocked, who do I call?
15. Why is my water pressure low?

Residents

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1. I am a new resident, how do I set-up garbage / recycling service?
2. When is my garbage pick up day?
3. How often do I receive a bill for garbage service?
4. What are the current rates for my waste and recycling services?
5. What is the Holiday pick-up schedule for garbage and recycling?
6. Can I put bulk items out with my regular garbage?
7. How do I arrange for a special pick up?
8. What can I recycle?
9. What are my other recycling options?
10. When is leaf vacuuming?
11. How do I exchange the size of my garbage tote?
12. My garbage or recycle was missed, what should I do?
13. What are the current rates for my Water and Sewer Service?